Information for Parents and Caregivers

Thank you for choosing Blockhouse Bay Community Centre School Holiday Programme. We hope your children enjoy the range of activities we plan throughout the two weeks they are with us. Please take careful note of the following to ensure their safety while they are in our care.

 

• Any changes to bookings or cancellations must be notified to the office one week prior to the programme commencing.  Changes or cancellations made after this time will NOT receive a refund.

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• Please provide lunch, drink and snacks for your child. There is water on site for children to refill their bottles.
   

• If your child becomes sick and cannot attend the programme please notify the office.

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• No sick child will be admitted to the programme, if a child becomes ill they will be made comfortable and parents notified to collect child.

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• A signed permission slip is required for the excursions. Please make sure this is signed.​​

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• The office must be notified of any absences prior to the programme commencing on (09) 626 4980.

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• Daybook: Any information we need to know about your child can be written in our daybook located on table in foyer.
  This includes:
  a) Specific written consent for children walking home.
  b) Any medical condition and medication taken.
  c) Person collecting your child if different to enrolment form.
  d) Any custody arrangement.

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• There is a written policy covering supervision, safety, behaviour management etc. Ask office staff for a copy if you wish to read it. The staff/child ratios are 1 : 8 or in some circumstances 1 : 7. or 1 : 6.

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• The programme will try to look after children’s property but will accept no responsibility for lost or damaged possessions.

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• Sun Safety policy: In summer, please provide a hat each day as the children are required to wear a hat when outside. Make sure your child is wearing shoes and appropriate sun-coverage clothing. We aim to minimize time spent in the sun during burn-time periods.

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• In the event of an accident or emergency, staff will perform appropriate first aid and if necessary, call an ambulance. Parents will be contacted immediately. Unless there is a serious emergency, children will not be transported in private vehicles.

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•  In accordance with process outlined in the behaviour management policy, the supervisor reserves the right to exclude from the programme any child who is constantly disruptive, unable to follow the programme rules, or a threat to the safety of themselves or others.

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COLLECTING YOUR CHILD
Please collect your child at 3 pm.
If a person arrives to collect your child whose name is not on your enrolment form, then we are obliged (for your child’s safety) to keep your child in our care until you have been located for consent. Prior notification is required by writing information in the daybook (on table in foyer)

SIGNING YOUR CHILD IN AND OUT
Each day when you collect your child, it is essential that you sign your child out on the tablet (on table in foyer). We need to know that your child has gone home safely. You will also have to sign your child in.

CHILD SAFETY
The programme has a detailed child protection policy, which includes the reporting of any suspected child abuse to the Dept. of Child, Youth and Family Services.

COMPLAINTS
The programme has a complaints procedure. If you have any problems please approach the Main Supervisor in the first instance. Alternative, please contact the centre directly with your concerns which will be addressed promptly.

LOST PROPERTY
Please talk to the Main Supervisor or Centre Staff if your child has any missing items as we have a lost property box located on site.